Director of IT & Infrastructure
Aurora, IL DirectorFull-Time
Job Description
QT9 Software is celebrating 20 years of business! We are a growing, leading SaaS provider specializing in Quality Management and ERP software solutions seeking a Director of IT & Infrastructure to lead and optimize our IT operations and cloud infrastructure.
This individual oversees the company’s internal IT systems, cloud infrastructure, and network security, working with executive leadership to determine technological needs and develop strategies to achieve them. This individual also ensures that our SaaS platform remains highly available, secure, and scalable while supporting the organization’s internal technology needs.
If you are a strategic thinker with leadership experience and have a deep technical background in cloud computing, project management, cybersecurity, and enterprise IT management, please read on!
Enjoy the Advantages of Working at QT9
- Shape and lead IT and infrastructure in our fast-growing SaaS environment
- Work with cutting-edge cloud technologies and security frameworks
- Competitive salary, benefits, and professional growth opportunities
- Growing team with a small company feel where people are our most valuable asset
- Collaborative, innovation-driven, fun company culture
- Prime location near Chicago Premium Outlets
- Modern industrial warehouse built in 2019 with 24 ft. ceilings
- Cool amenities from Golf Simulator, Sport Court and Arcade game
- Receive support you need to succeed in your role
Responsibilities
- Lead and manage the IT and Infrastructure team, including cloud engineers, system administrators, and network security professionals.
- Oversee the design, deployment, and maintenance of secure, scalable, and high-performing cloud environments.
- Provide technical direction and guidance to the IT Infrastructure team and serve as a point of escalation for any technical issues.
- Monitor and report on the performance of the IT Infrastructure function to key stakeholders.
- Implement best practices in cybersecurity, compliance (SOC 2, ISO 27001, GDPR), and IT governance.
- Manage IT budgets, vendor relationships, and service-level agreements (SLAs).
- Develop and execute IT and cloud infrastructure strategies aligned with business goals.
- Ensure high availability, disaster recovery, and business continuity planning for SaaS operations.
- Collaborate with other department heads to ensure alignment of IT infrastructure solutions with business requirements.
- Optimize IT operations, including network management, data security, and internal IT support.
- Partner with engineering teams to enhance DevOps pipelines, CI/CD processes, and cloud automation.
- Stay ahead of industry trends and emerging technologies to drive innovation and efficiency.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Expertise in cloud platforms, networking, and cybersecurity.
- Experience with compliance frameworks such as SOC 2, ISO 27001, and PCI.
- Excellent problem-solving skills and a proactive approach to infrastructure challenges.
- 8+ years of experience in IT and infrastructure management, with at least 3 years in a leadership role.
- Strong understanding of DevOps, CI/CD, automation, and containerization (Docker, Kubernetes).
- Demonstrated ability to lead technical teams and drive IT strategy.
- Strong communication skills to collaborate across teams and present to executive leadership.
Education
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
Salary Range
$140,000 to $190,000 annually