ISO 15189 Compliance Made Simple
Connect and centralize your ISO 15189 compliance processes for improved laboratory quality and efficiency.
Automate Workflows
QT9 QMS and QT9 ERP automate workflows by dynamically connecting data and processes across quality and laboratory operations.
ISO 15189:2022 Compliance
QT9 helps make ISO 15189 compliance and audits as easy as possible.
Connect & Collaborate Online
Engage interested parties through secure supplier and customer web portals that support collaboration and transparency.
Continuous Improvement
QT9 provides guidance and tools to maintain and continuously improve laboratory quality.
ISO 15189 Compliance for Modern Medical Laboratories
Keep track of laboratory compliance activities and synchronize documentation with anyone, anywhere.
Explore how ISO 15189 Software can Benefit your Laboratory
Improve Laboratory Efficiency
Reduce manual paperwork and automate quality processes across your laboratory. QT9 provides complete visibility and traceability of documents, training, audits, equipment and quality records.
Simplify ISO 15189 Compliance
Support ISO 15189 requirements by centralizing quality processes, automating workflows and maintaining audit-ready records that help reduce compliance risks.
Streamline Audits and Assessments
Prepare for internal audits, accreditation assessments, and regulatory inspections with centralized documentation, automated scheduling and real-time reporting.
Strengthen Traceability and Control
Maintain complete traceability of laboratory activities, equipment, training records, suppliers, and quality events to support consistent and reliable operations.
Drive Continuous Improvement
Identify improvement opportunities, manage corrective actions, reduce recurring issues and promote a culture of quality throughout your laboratory.
See How QT9 Stacks Up Against the ISO 15189:2022 Standard
QT9's ISO 15189 compliance solution provides medical laboratories with a centralized platform to support ISO 15189:2022 requirements. By integrating quality management and operational processes, QT9 helps laboratories improve traceability, maintain compliance, streamline audits, and demonstrate ongoing competence across laboratory activities.
Pre-Validated Software Solutions
Support compliance with validated QMS and ERP software.
• Support compliance initiatives with proven software platforms
• Accelerate implementation with cloud-based deployment options
• Maintain audit-ready records with complete traceability
• Utilize electronic approvals and role-based access controls
• Benefit from ongoing software updates and system improvements
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• ISO 13485 |
• FDA 21 CFR Part 11 |
QT9 QMS includes validation documentation that supports Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) activities for organizations operating in regulated environments.
Validated software can reduce the time and resources required to establish compliant processes, maintain audit-ready records and support regulatory requirements. By centralizing quality and operational data, organizations can improve efficiency while reducing manual administrative effort.
QT9 is Available in the Cloud or On-Premise
Flexible deployment to match your IT strategy without compromising security or speed.
Work smarter with intelligent automation in quality and compliance
QT9 Software’s built-in automation streamlines compliance workflows, quality checks, and alerts, reducing human errors, accelerating decision-making and freeing your team to focus on higher-value work.
Speed up implementation with pre-validated software
QT9 Software offers a fully pre-validated environment, with every module and feature tested and documented for compliance. Save time, avoid costly internal validation processes and go live faster with confidence.
Ensure audit-ready traceability across all processes
Track every action, change and event in real time with QT9 Software. Timeline-based traceability supports inspections, audits and product recalls by providing complete visibility into your processes and product history.
Empower teams with secure, self-service portals
QT9 Software provides dedicated web portals for employees, suppliers and customers, enabling secure self-service access to documentation and data while streamlining collaboration across your organization.
Catch and resolve issues instantly with real-time monitoring
Monitor operations live with real-time dashboards and automated alerts using QT9 Software. Enable proactive responses to nonconformances, minimize downtime and improve compliance outcomes across your organization.
Onboard faster with an intuitive, user-friendly platform
Whether you’re a startup or an enterprise, QT9 Software’s clean, intuitive interface minimizes the learning curve, empowering users to work confidently, complete tasks accurately and stay audit-ready from day one.
FAQ: ISO 15189
ISO 15189 is an international standard that specifies requirements for quality and competence in medical laboratories. The standard helps laboratories establish effective quality management systems while demonstrating technical competence, reliable testing processes, and accurate examination results.
ISO 15189 accreditation is intended for medical laboratories that perform testing, examination, and diagnostic services. Hospitals, clinical laboratories, pathology laboratories, reference laboratories and diagnostic testing facilities commonly pursue ISO 15189 accreditation to demonstrate competence and compliance.
ISO 15189 is specifically designed for medical laboratories and focuses on both quality management and patient-centered laboratory services. ISO/IEC 17025 applies more broadly to testing and calibration laboratories. While both standards address competence and quality, ISO 15189 includes additional requirements specific to medical laboratory operations.
ISO 15189 requirements include personnel competency, document control, equipment management, calibration, supplier oversight, risk management, examination procedures, internal audits, corrective actions, management review and continual improvement. Laboratories must maintain objective evidence demonstrating compliance with these requirements.
ISO 15189 compliance software helps laboratories automate document control, employee training, audits, corrective actions, calibration management, supplier quality management, risk assessments and management reviews. Automation reduces manual effort while improving traceability and audit readiness.
Yes. ISO 15189 requires laboratories to establish and maintain controlled documentation, including policies, procedures, records, work instructions and quality management system documentation. Effective document control ensures personnel always access current approved documents.
ISO 15189 requires laboratories to demonstrate personnel competence through training, qualification, competency assessments, and ongoing performance evaluations. Laboratories must maintain records proving employees are qualified to perform assigned activities.
Risk management is a core component of ISO 15189. Laboratories must identify risks and opportunities that could affect examination results, patient safety, operational effectiveness and compliance. Risk-based decision making helps laboratories proactively address potential issues before they impact quality.
Yes. ISO 15189 requires laboratories to conduct internal audits to evaluate the effectiveness of their quality management system and verify ongoing compliance. Audit findings must be documented, addressed, and reviewed for effectiveness.
QT9 helps laboratories manage ISO 15189 requirements through integrated QMS and ERP solutions. Organizations can automate document control, training management, audits, calibration tracking, supplier quality, corrective actions, inventory management, traceability and management review activities from a centralized platform.
ISO 15189 accreditation helps laboratories improve quality, strengthen confidence in examination results, increase operational consistency, reduce compliance risks, improve traceability and demonstrate competence to patients, healthcare providers, regulators, and accreditation bodies.
ISO 15189 accreditation requirements vary by country, healthcare system and regulatory environment. While not universally mandatory, many medical laboratories pursue accreditation to demonstrate competence, improve quality, meet customer expectations and satisfy regulatory or contractual requirements.
Explore more Quality Management Resources

ISO 13485 Software Guidelines

FDA 21 CFR Part 820 & ISO 13485 Harmonization for Med Devices
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