Glossary
Complaint Management
Quality Management Glossary Term
Category
Corrective Action
Industry
Manufacturing, Medical Device, Aerospace, Life Sciences
Required By
ISO 9001 · ISO 13485 · FDA 21 CFR Part 11
Related Terms
CAPA · Audit Management · Risk Assessment
Complaint Management is an important quality management concept used in regulated industries to improve compliance, traceability, and operational quality.
What is Complaint Management?
Complaint Management is a key process or concept used within quality management systems to support compliance and operational excellence.Why is Complaint Management important?
Complaint Management helps organizations improve traceability, maintain compliance, reduce risk, and support continuous improvement initiatives.Frequently Asked Questions
What does Complaint Management mean in quality management?
Complaint Management refers to a quality management concept commonly used in regulated manufacturing industries.
How is Complaint Management used?
Complaint Management is typically used within a quality management system to improve process control and regulatory compliance.
Related quality management terms
Last reviewed: May 19, 2026