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Quality, Operations and Insight on One Connected Platform

Every quality event is also a business event. QT9 connects them, so the people making decisions see the full picture before risk turns into returns, holds or findings. 

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QMS, ERP and BI Connected

What is the QT9 Connected Platform?

The QT9 connected platform is QT9 QMS, QT9 ERP and QT9 BI working as one system for regulated manufacturers. QMS manages the quality event, ERP connects it to the business event and BI shows what it means. Because the three are built to work together natively, information moves between quality, operations and leadership as work happens, from supplier approvals and inspections to document control, customer returns, batch records and reporting, without exports, middleware or manual re-entry. 

Three Products, One Record

Each product does one job well. Connected, they give every team the same version of the truth.

See How a Blind Spot Forms and How QT9 Closes It

A supplier looks like the best choice on price and delivery. Months later, a customer return traces back to that supplier’s material. With QT9, the return, the lot, the supplier and the corrective action are linked records in one place, and the pattern shows up before the next order. 

Where do Quality Blind Spots Hide?

A quality blind spot is a business decision made without the quality data behind it. These five are the most common. 

Supplier Selection
Purchasing chooses suppliers on price and lead time without seeing quality history.
Cost of Quality
CAPAs close without anyone seeing the scrap, rework and labor behind them.
Production Holds
Material goes on hold in quality while planning keeps scheduling around it.
Returns
Tracing a return to the lot, supplier and production run takes days instead of minutes.
Reporting
Leadership metrics come from a spreadsheet someone rebuilds every month.

Where Are Your Quality Blind Spots?

Most quality risks don’t hide in your quality system. They hide in the gap between quality data and the business decisions made without it. Answer ten questions to see where your blind spots are and what would close them.

qt9-connected-platform

How Does a Supplier Issue Move Through QMS, ERP and BI?

Here’s what happens when incoming material fails inspection on the connected platform. 

Material Arrives

Receiving in QT9 ERP creates the right supplier and material inspection in QT9 QMS. 

The Issue is Logged Once

A failed inspection opens a nonconformance in QT9 QMS, linked to the supplier, item and lot. 

The Business Sees It

QT9 ERP works from the same supplier and lot records, so purchasing and production see the issue without an email chain or a spreadsheet.

The Fix Reaches Operations

Investigation and corrective action happen in QT9 QMS. Root cause findings feed into inventory, production and supplier decisions in QT9 ERP. 

The Pattern is Visible

QT9 BI shows the supplier’s quality and delivery performance together, so a repeat issue is caught before the next order is placed.

Which Workflows Connect QMS, ERP and BI?

Common workflows on the QT9 connected platform include:

When this Happens In QT9 ERP
QT9 QMS Creates
QT9 BI Shows
A purchase order is received
Supplier and material inspection record
Supplier quality and delivery performance
A work order runs
In-process inspection with production data attached
Scrap rates and machine utilization
A customer return is processed
Complaint and customer feedback record
Customer feedback alongside corrective actions
A nonconformance affects a job
Nonconformance and CAPA linked to the job and lot
Cost of quality by issue, supplier or product
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Hosted in U.S. or EU

Unified Deployment Options

Every organization has different IT requirements. QT9 meets you where you are with dedicated data centers in both the U.S. and EU.

    How is a Connected Platform Different From Integrating Separate ERP and QMS Systems?

    Separate systems can be integrated, but the connection becomes one more thing to build, validate and maintain. QT9 QMS and QT9 ERP share one architecture, so the connection is part of the product. 

    Separate ERP & QMS
    QT9 Connected Platform
    Connection
    Middleware or custom APIs
    Native, shared architecture
    Data Flow
    Batch syncs, often one-way
    Real time, both directions
    Vendors
    Multiple vendors when something breaks
    One vendor, one support team
    Validation
    Each system and the integration
    Pre-validated platform
    Reporting
    Exports into a separate BI tool
    QT9 BI built on the same data
    Updates
    Each update can break the integration
    Free updates to the whole platform

    Built to Support Compliance

    FAQ: QT9 Connected Platform

    What is the QT9 connected platform?

    The QT9 connected platform is QT9 QMS, QT9 ERP and QT9 BI working as one system for regulated manufacturers. QMS manages quality events, ERP connects them to purchasing, inventory and production, and BI turns the combined data into live dashboards. 

    How do QT9 QMS and QT9 ERP share data?

    QT9 QMS and QT9 ERP share a unified architecture with real-time, two-way data flow. ERP transactions such as receiving, work orders and customer returns can create inspections, nonconformances and complaint records in QMS, and root cause findings flow back to ERP. 

    What does QT9 BI add to QMS and ERP?

    QT9 BI puts quality and operations data in one set of live dashboards. It includes prebuilt quality views and a built-in query builder, can pull in outside sources such as SQL databases, APIs and Excel, and shares reports by role or scheduled email. 

    Do I need all three products?

    No. QT9 QMS, QT9 ERP and QT9 BI each work on their own. Many manufacturers start with QT9 QMS and add QT9 ERP or QT9 BI as they grow, connecting to the same records without a separate integration project. 

    How is a connected platform different from integrating separate ERP and QMS systems?

    Separate systems need middleware or custom APIs that must be built, validated and maintained, often across multiple vendors. QT9 QMS and QT9 ERP are designed to work together natively, with one vendor and one support team. 

    Does the QT9 connected platform support FDA and ISO compliance?

    Yes. QT9 QMS and QT9 ERP are pre-validated and include electronic signatures, automatic audit trails and electronic batch and device history records. These features support compliance with FDA and ISO requirements and help maintain audit readiness. 

     

    Is the QT9 connected platform available in the cloud or on-premise?

    Both. QT9 is available in the cloud, hosted in dedicated U.S. or EU data centers, or on-premise. QT9 ERP is not offered in the EU. 

    What is a quality blind spot?

    A quality blind spot is a business decision made without the quality data behind it, such as choosing a supplier without its quality history. The QT9 Blind Spot Assessment takes about five minutes and shows where your blind spots are. 

    Data hosted in dedicated U.S. and EU data centers. Always compliant. Always secure.