Quality Management Software Comparison

QT9 vs. MasterControl

Compare features, pricing, implementation time, and support between QT9 QMS and MasterControl.

Last Updated 10/30/2025

Choosing the right Quality Management Software (QMS) is essential for improving efficiency, supporting compliance, and scaling quality processes across your organization. This page provides a detailed comparison between QT9 QMS and MasterControl—two well-known eQMS platforms used by regulated manufacturers. Explore differences in features, pricing, deployment time, validation effort, and user experience to help determine which QMS is the best fit for your team.

QT9 QMS

MasterControl

Ease of Use (G2 rating)

⭐ 9.4/10

⭐ 7.8/10

Support Quality (G2 Rating)

⭐ 9.6/10

⭐ 8.5/10

Core QMS Modules

Document Management
Version control, e-signatures, audit trails

CAPA Management
Automated workflows and root cause tracking

Audit Management

Risk Management

Training & e-Learning

Calibration Management

Deployment & Usability

Implementation Time Under 30 Days

Validation Simplicity

Pricing & Licensing

Simple Pricing

All modules included (complete system)

Pay by module

Free Trial Available

7-day trial available

N/A

Concurrent Licensing

Unlimited Support & Free Upgrades

QT9 QMS is best for

Growing and established manufacturers in regulated industries seeking an all-in-one, scalable QMS with fast implementation and straightforward pricing.

Go live in 30 days or less

MasterControl is best for

Enterprise-level life science organizations with complex global operations and resources to support a highly configurable QMS platform.

Go live in 3-6 months (avg)

⭐ 4.8 / 5 (on G2) • 108 reviews

High ease of use and fast time-to-value for SMB and mid-market teams.
Responsive support and smooth implementation.
Centralizes CAPA, document control, training & audits in one platform.

Read G2 Reviews →

⭐ 4.3 / 5 (on G2) • 490 reviews

Robust document control and audit trail for regulated industries.
Strong workflow capabilities across multi-site deployments.
Some users note a steeper learning curve and longer setup.

Read G2 Reviews →

Why QT9 outperforms MasterControl

MasterControl is a well-known enterprise QMS with extensive functionality, but it often requires long implementation timelines, higher administrative overhead, and significant system configuration — making it a better fit for large enterprises with dedicated quality and IT teams. QT9 QMS provides a more accessible, cost-effective, and faster-to-deploy alternative for organizations seeking a modern, scalable, and out-of-the-box electronic QMS.

Where QT9 has a competitive advantage over MasterControl:

Much Faster Implementation
QT9 typically goes live in under 30 days, while MasterControl deployments commonly run several months due to complex configuration and validation cycles.
Simpler, More Predictable Pricing
QT9 includes all modules, users, upgrades, and support in one subscription. MasterControl often requires separate module purchases and additional validation fees.
Lower Administrative Burden
QT9 is built for quick adoption with pre-validated workflows, whereas MasterControl frequently requires internal admin resources to maintain configuration and documentation processes.
Higher Ease-of-Use for Everyday Teams
Users report QT9 as easier to learn and navigate, while MasterControl can require more extensive training due to its enterprise-heavy feature set.
Ideal Fit for SMB and Mid-Market Manufacturers
QT9 delivers enterprise-grade capability without enterprise-level complexity or costs — which makes it particularly well-suited for growing organizations.
Unlimited Users Included
QT9’s concurrent licensing and unlimited user model allows teams across multiple sites to scale without paying per seat.

Read G2 Reviews →

Rapid Implementation

Go live in 30 days or less, while MasterControl projects typically span 3–6 months.

Ease of Use

Rated 9.4 / 10 for usability on G2; minimal training time and intuitive navigation for quality teams.

Transparent Pricing

One subscription includes all modules, free upgrades and unlimited support. No annual service fees or hidden costs.

All-in-One Platform

Every core QMS module (CAPA, Document, Audit, Risk, Training, Calibration) included at one price.

Validated & Compliant

Pre-validated (IQ/OQ/PQ) software and FDA 21 CFR Part 11 ready out of the box.

Top-Tier Support

U.S.-based team with unlimited training and fast response times — a 9.6 support score vs 8.5 for MasterControl.

"Concurrent logged in licensing with unlimited users. Budget is known each year and predictable. Do not have to spend additional but limited budget for "light" users, power users, and those in between. Employee portal for training record completion not taking up active user license. Doc Portal add on absolutely worth it.

Curtis C.

Quality Manager
Verified G2 review

"It is a one-stop shop for the QMS documents and quality records, and it is cost-effective due to concurrent licensing, which allows customers to need fewer licenses. All processes are straightforward and easy to implement, with a user-friendly interface. The software system is validated, and it has a great customer service support team.

Brenda H.

System Administrator
Verified G2 review

"The added traceability of product compared to our current system is a fantastic improvement. Each module and/or feature is laid out the same for ease of use. The training modules and courses for each feature are easy to follow and match the system very well. In addition, customer support is very quick to respond and help with any issues.

Damon S.

Quality Manager
Verified G2 review

QT9 vs. MasterControl FAQs

QT9 QMS consistently scores higher for customer support on G2 (9.6 vs 8.5).
Users praise QT9’s U.S.-based support team for rapid response times, live assistance, and unlimited training at no extra cost.

MasterControl offers capable support, but reviewers often cite longer resolution times and less personalized onboarding.

Yes — both QT9 QMS and MasterControl are designed for regulated environments and fully support electronic signatures, audit trails and secure user authentication.

QT9 QMS also includes built-in validation documentation (IQ/OQ/PQ) and a complete Part 11 package at no additional cost, simplifying compliance management for medical-device and life-science companies.

QT9 QMS typically delivers faster return on investment thanks to rapid implementation (often under 30 days) and all-inclusive, concurrent-user pricing.

MasterControl implementations can span 3–6 months and often require additional services, increasing total cost of ownership.

Customers adopting QT9 report measurable efficiency gains within the first quarter of deployment.

QT9 QMS provides transparent, subscription-based pricing that includes all core modules, free upgrades and unlimited support.

MasterControl pricing typically starts above $25 000 per year and uses an à-la-carte model where added modules increase costs.

QT9’s free trial and predictable concurrent licensing make budgeting straightforward for SMBs and mid-market teams.

Yes — both are modern, cloud-hosted QMS platforms accessible from any browser.
QT9 QMS runs on secure, validated cloud infrastructure with optional on-premise deployments for regulated clients.

MasterControl is primarily cloud-based and offers private-cloud options for enterprise deployments.