Why is quality management important in the cosmetics industry?

Quality management ensures consumer safety and helps maintain compliance with cosmetic regulations. It builds customer trust, protects brand reputation, and supports business momentum in a competitive marketplace.

What quality regulations affect the cosmetics industry?

Key regulations include the Federal Food, Drug, and Cosmetic Act, MOCRA, and the Fair Packaging and Labeling Act in the U.S., and EC Regulation No. 1223/2009 in the EU. Compliance requires GMP, raw material validation, claim substantiation, and designated responsible persons.

How does a cosmetics business benefit from QMS software?

QMS software standardizes and automates quality tasks such as document management, CAPAs, inspections, and employee training. It improves productivity, reduces costs, and ensures consistent quality, safety, and regulatory compliance.

Why choose QT9 QMS for your cosmetics quality management?

QT9 QMS offers 25+ modules including Document Control and Risk Management. It's a cloud-based, scalable, and user-friendly solution with ERP integration, BI tools, and full support for managing cosmetic industry quality and compliance.

Cosmetics Quality Management Software

GMP Compliance Tools

Batch Control

Complaint Tracking

Training Management

Quality Control

Ensure uniformity across all production runs.

Compliance

Centralize documentation, get version control and audit trails.

Traceability

Track every ingredient and process for enhanced safety.

Document Control

Securely manage documents with version control and approval workflows.

Complaint Management

Capture, investigate and respond to complaints with documented follow-ups and audit-ready logs.

Batch/Lot Traceability

Track every ingredient and finished product across the supply chain for fast recalls or audits.

Change Control

Control and document all changes with complete traceability.

Employee Training

Assign and verify training with real-time electronic tracking and automated reminders.

Audit Management

Plan, execute and document internal and external audits.

CAPA Management

Identify and resolve deviations in production or quality with closed-loop workflows and reporting.

Product Design

Maintain records from R&D through commercialization.

Supplier Management

Gain full visibility and control over your ingredient and packaging suppliers.

Stay MoCRA-Ready with Transparent QMS Compliance

Track product registrations & reports
Automate adverse event reporting
Archive MoCRA-mandated records securely
Link safety data

Explore MoCRA

Trace Every Ingredient from Source to Final Product

Record raw material lot genealogy
Enable rapid recall by ingredient
Maintain full traceability

Explore Features

Manage Adverse Events and Product Safety Efficiently

Log and investigate consumer complaints
Trigger safety actions via CAPA
Generate required safety reports
Archive case history with audit trail

Explore Safety Management Module

Control Formula & Process Changes with Traceability

Route change requests for approvals
Track version history & authors
Keep change logs audit-ready

Explore Change Control Module

Uncover Trends in Quality, Complaints & Returns

Dashboards on defects and complaints
Trend analysis across product lines
KPI alerts for quality thresholds

Explore Platform

Monitor Supplier Quality of Ingredients & Packaging

Approve and qualify cosmetic suppliers
Rate performance & trigger CAPA
Audit packaging labs & vendors

Explore Supplier Evaluation Module

FAQ: Cosmetics industry QMS

The primary reason quality management is important in the cosmetics industry is to ensure end-user safety, the goal of industry regulations. Prioritizing quality and safety will not only help ensure regulatory compliance, but also assist in building trust with customers, avoiding negative feedback and maintaining a strong market presence.

The cosmetics industry is highly competitive and you’ve probably worked hard to get your products on the shelf. Ensuring the consistent quality of your cosmetics will support continued momentum for your business.

Cosmetic industry regulations vary depending on ingredients and intended use of the product, as well as by the country in which they are marketed. In the United States, the main laws affecting cosmetic manufacturers are the Federal Food, Drug, and Cosmetic Act; the Modernization of Cosmetics Regulation Act of 2022 (MOCRA); and the Fair Packaging and Labeling Act. In the European Union (EU), cosmetic regulatory compliance falls to the EU Commission (EC) Regulation No. 1223/2009.

At a high level, compliance involves the validation of raw materials, adherence to Good Manufacturing Practice (GMP), prohibition of certain ingredients, claim substantiation, and a designated “responsible person.”

QMS software (eQMS) provides a framework for standardizing, centralizing and streamlining all quality management needs, including:

Document Management
Supplier Interactions
Inspections
Corrective and Preventive Actions (CAPAs)
Customer Feedback
Risk Management
Employee Training

Automation brings efficiencies that enable cosmetics businesses to create greater productivity and reduce costs, while ensuring consistent quality, safety and compliance.

With more than 25 modules that come standard, QT9 QMS excels at all of the processes you need for managing quality. QT9 QMS is a highly rated, easy-to-use quality management system based in the cloud for ultimate collaboration and connection. QT9 QMS offers unlimited scalability and traceability, full customer support, an ERP integration and Business Intelligence tool to help visualize and make informed decisions using real time data.

Modules for any business size

With multiple modules to choose from, there's solutions for nearly anyone.

A solution that scales with you

Whether you are a large corporation or a small start-up you can use as many modules as you want.

Cross-Platform Support

Whether you use Android, iOS or Windows, QT9 works from virtually any web browser.

"All of our records are now in one location"
OQT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process.

Jennifer B.

Small-Business (11-50 emp.)

"Looking forward to using more modules"
The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly.

Bill C.

Mid-Market (51-200 emp.)

"Great Product for Documentation Control"
All of our documents are in one place and access is easily available for all users. The additional of the change control system allowed us to include that feature and use it to track training and approval of documents without using the paper system. Easier to track training and provide a training records to auditors.

Annette S.

Technical Services Manager

Cosmetics Quality Management Software for Flawless Beauty Products

Why cosmetics manufacturers need a smarter QMS

Quality Control

Compliance

Traceability

Scalable QMS for cosmetic compliance and quality

QMS features built for the cosmetics industry

Document Control

Complaint Management

Batch/Lot Traceability

Change Control

Employee Training

Audit Management

CAPA Management

Product Design

Supplier Management

Built to support cosmetics compliance standards

MoCRA

1,000+ customers worldwide

FAQ: Cosmetics industry QMS

QT9™ QMS is flexible for your business.

Modules for any business size

A solution that scales with you

Cross-Platform Support

Trusted by cosmetic companies

More cosmetics quality resources

Major Changes in Cosmetics Regulations in 2025

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