Non-conformance and CAPA management
Nonconforming product records and corrective actions can be created in QT9 QMS right from event-driven actions in QT9 ERP. These include PO receiving, inspection and history, as well as from the Jobs/Manufacturing and customer sales and service areas. By giving users the ability to create non-conformance and CAPA records from the ERP, there is full data transfer and permanent linking to your QMS records in the ERP, saving time and maintaining historical data about quality actions in your ERP.
Supplier and vendor management
QT9 ERP maintains supplier records, while QT9 QMS tracks supplier quality performance and audits. Supplier-related nonconformances, engineering changes, audits and other quality processes in QT9 QMS sync with vendor records in QT9 ERP to ensure compliance.
Document control and revision management
QT9 QMS document control links with QT9 ERP to ensure only approved, up-to-date documents (e.g., SOPs, work instructions) are accessible for production, engineering and quality teams.
QT9 QMS documents can be approved as part of QT9 ERP Bill of Materials and enable seamless passthrough to the Shop Floor Manager. This gives production-floor employees access to the latest approved work instructions and other controlled documents.
Production and purchasing inspections
Work orders and production processes in QT9 ERP can create quality inspections in QT9 QMS, transferring the proper manufacturing data to the inspection record.
PO receiving can generate the proper QT9 QMS inspection record for your supplier and material-specific inspections.
Customer complaints and returns (RMA process)
Customer returns in QT9 ERP have the ability to generate customer complaints and feedback records in QT9 QMS, creating a seamless customer service and quality experience.
Root cause analysis in QT9 QMS feeds into ERP adjustments for inventory, production and supplier performance.
Electronic Batch Records
Go paperless by creating Electronic Batch Records (EBR) and Master Batch Records (MBR) with one click using QT9 ERP and QT9 QMS software.
Electronic Device History Records
Go paperless and create electronic Device History Records (eDHR) and Device Master Records (eDMR) with one click using QT9 QMS and QT9 ERP software.
Connect Quality & People
Centralize quality data and processes in one system for easy accessibility.
Drive Customer Satisfaction
Ensure products and services meet or exceed customer requirements and expectations.
Adapt & Innovate
Stay agile and respond to changing regulatory and market demands more easily.
Optimize Productivity
Streamline quality and compliance to get products to market faster.
Built-in electronic documentation compliance with full traceability
End-to-end U.S. pharmaceutical compliance
Simplified compliance for medical devices in the U.S.
A one-stop solution for meeting ISO 9001 requirements
Simplified international medical device quality compliance.
A streamlined environmental management system
Streamline and standardize testing lab compliance.
Accurate and efficient aerospace and defense compliance
Meet food safety regulations with accuracy and efficiency
Centralize and simplify automotive IATF 16949 compliance
Food safety compliance throughout the supply chain
